Ambiance - Zermatt

Riedstrasse 98, Zermatt, Switzerland, 3920show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  170 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Switzerland

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Overview

Ambiance Hotel is placed in the center of Zermatt and offers a panoramic view over the mountain. Renovated in 2011, the lovely hotel has welcomed guests since 1948.

Guests can get to Sunnegga in 20 minutes on foot. The venue is set 10 minutes' walk from Zermatt center.

You can reach the Zermatt ZBAG-lz cable car station within a 10-minute walk. A short drive takes guests to Lugano airport.

Rooms

The hotel comprises 28 rooms equipped with satellite TV, a heating system, a laptop-size safe, a fridge and high ceiling. Guests will enjoy a view of Matterhorn and Matterhorn Mountain from their rooms. They come with an electric kettle and coffee/tea makers as well as bathrooms with a shower, a spa bathtub and a shower cap.

Eat & Drink

The gourmet restaurant provides fresh meals. Serving both food and drinks, Stockhorn Grill and Restaurant Schaferstubli are situated around 150 meters from the property.

Services

The hotel offers a storage room, a safety deposit box and a souvenir shop as well as computers, a business center and a meeting room for guests' comfort.

Relax

A sun deck and a tennis court are available at the hotel. Snow skiing, horse riding and hiking are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   28.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Spa and relaxation

Jacuzzi

Solarium

Spa & wellness centre

TV

Flat-screen TV

Elevator

Lift

Sports & Fitness

  • Skiing
  • Hiking
  • Horseback riding
  • Tennis court
  • Driving range

Services

  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Fine dining
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre

Children

  • Cots
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • City view
  • Mountain view
  • Landscape view

Room features

  • Central heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-19:00FREECheck-out08:00-11:00FREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 6 yearsExisting beddingFREEExtra bedFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery700 ft
Matterhorn glacier paradiseMatterhorn glacier paradise2300 ft
Zermatt - FuriZermatt - Furi2300 ft
Matterhorn ExpressMatterhorn Express2300 ft
Zermatt railway stationZermatt railway station2000 ft
Matterhorn MuseumMatterhorn Museum1000 ft
Matterhorn Golf clubMatterhorn Golf club2000 ft
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi2300 ft
Mountaineers' CemeteryMountaineers' Cemetery1000 ftKirchstrasse (behind the church)
HinterdorfstrasseHinterdorfstrasse1000 ftHinterdorfstrasse 25
Matterhorn Museum - ZermatlantisMatterhorn Museum - Zermatlantis1200 ftKirchplatz
Stoked Swiss Ski and Snowboard SchoolStoked Swiss Ski and Snowboard School1300 ftBahnhofstrasse 72, Zermatt
Chocolaterie LaderachChocolaterie Laderach1400 ftBahnhofstrasse
PolluxPollux2100 ft ZermattSwitzerland
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Stockhorn GrillStockhorn Grill400 ftRiedstr. 11
Restaurant SpycherRestaurant Spycher400 ftSteinmattweg 7
Restaurant SchaferstubliRestaurant Schaferstubli600 ftRomantik Hotel Julen,
AvenaAvena400 ftSteinmatte
Restaurant Romantik Hotel JulenRestaurant Romantik Hotel Julen500 ftRiedstrasse 2
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Furi - RiffelbergFuri - Riffelberg1.4 mi
Furi - Trockener StegFuri - Trockener Steg1.5 mi
Riffelberg - GifthittliRiffelberg - Gifthittli1.7 mi
SchwarzseeSchwarzsee2.7 mi
Gorner RidgeGorner Ridge2.9 mi
The MatterhornThe Matterhorn2100 ft ZermattSwitzerland
OberrothornOberrothorn2100 ft
HohbalmenHohbalmen2100 ft
SunneggaSunnegga5200 ft
Zermatt-Matterhorn Ski ResortZermatt-Matterhorn Ski Resort2.0 mi ZermattSwitzerland
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Getting around
Airports
Sion (SIR)24.6 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station2300 ft
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Reviews
8.6
SuperbBased on  170  reviews
  • 9.6
    Exceptional

    Very comfortable. Our rooms had amenities we wanted--seating area, balcony, view of the Matterhorn, and a hot water kettle. The staff was helpful and accommodating. Breakfast setting and variety of foods made it a delightful way to start the day. Very quiet.

    It's location in the town made it a little cumbersome getting to and from the slopes with ski equipment.

  • 7.8
    Fabulous

    location, room confort and view

    breakbast buffet ok but not as the level of an hotel charging CHF +400 a night. Some hotel staff not speaking very good english or french

  • 6.6
    Good

    the bed was comfortable and the linen soft and smooth, and given a good room with balcony facing the matterhorn

    charge for kettle even when the weather was minus 16-20 deg C

  • 6.6
    Good

    Staffs are friendly. Room is clean and quiet. Very nice view from the balcony.

    1) Restaurant at the hotel had only one menu and no choice (choice is to have a dinner at the restaurant or going out). We had a dinner one night and food was goood. If they provide several choices (for example, 5 course dinner was their standard, but provide 4 course, 3 course), that would be much better !! 2) For skiing, the hotel location was not good. it took 10 minutes' walk to the bus stop.

  • 9.6
    Exceptional

    Great location, child friendly and lovely breakfast. Highly recommended.

  • 9.2
    Superb

    Hotel was nice and clean. Walking distance to the main shopping location in Zermatt. Breakfast was simple but nice. THe Matterhorn view from our room was excellent!

  • 10.0
    Exceptional

    We stayed for 3 nights in a double room with a great view of the Matterhorn. We were in fact upgraded from a more standard room for the same price. Can't fault anything really: very friendly staff, nice rooms, great value for money. I hope I will be coming back soon!

  • 8.8
    Superb

    It was a great time staying at Hotel Ambiance. We got double superior room with the view on Matterhorn - waking up and going to bed with such a view is amazing. The location of the hotel is good just 10 minutes from the railway station/ Zermatt center. The hotel personel was very nice and helpful. Breakfast was very good. We belive we will be back there soon :).

  • 9.2
    Superb

    Fantastic Matterhorn views from our suite on the top floor; pleasant staff, picturesque town.

  • 8.8
    Superb

    The staff were friendly and welcoming from our arrival. We had a lovely floral balcony with views of the Matterhorn. Breakfast was delicious and dinner great. we were made to feel like guests.

  • 6.2
    Good

    The hotel was alright I guess. Nice and tidy.

    I got the impression from the website, that it was closer to the centre of Zermatt. The website told me that the parking could be arranged on their own area. Not true!!! Due to bringing 4 relativily expensive bikes, I neeed to park safely. I even sent a separate email about it the day before, without any response. Well the parking at the public psrking-area in Tasch, a small neighbouring village, looked quite safe. Snd I crossed my fingerd that I would find our bikes locked to the car, the next day. The hotels in the area could explain that they all had the same parking-arrangement and that everybody needs to park outside Zermatt and take the local train.

  • 6.2
    Good

    Convenience, location, food, quiet atmosphere

    With a lot of competition in your business in Zermatt, i feel you could still lower the price to gain a definite advantage over others.

  • 8.2
    Fabulous

    Our room included a balcony with a direct view of the Matterhorn, which was the primary purpose for our visit to Zermatt. Many of the rooms provide this same view. The candlelight breakfast service was absolutely top notch.

    The rooms are a little dated. There clean and not dilapidated, just a little dated in styling.

  • 10.0
    Exceptional

    Staff was very friendly. Allowed us an early check-in so we could drop off our luggage. Breakfast buffet was wonderful- wide selection of food and very delicious. Highly recommend this hotel.

  • 7.8
    Fabulous

    The staff were very friendly and flexible, we did not have time to go to the hot tub on the first day and they arranged for it to be opened for us the next day. They were great with directions. The breakfast was excellent! Feels like a family atmosphere and is very comfortable.

    The only thing which was slightly incovenient was to find the hotel, it said 10 mins walk from the station it was very confusing without a smart phone. I'd recommend an easy map or directions to be sent with the booking confirmation.

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Highlights
9
SuperbBased on  170 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Switzerland

Use Badge
Good to know
Check-infrom 16:00-19:00FREECheck-out08:00-11:00FREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 6 yearsExisting beddingFREEExtra bedFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Sion (SIR)24.6 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station2300 ft
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Check rooms and rates
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Rooms and Guests
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